Sales process

Negotiations

- To initiate your purchase please contact one of our dealers or Toyota Serbia. You will find all necessary contact information in this website.
- Our colleagues will assist you in choosing the model that best suits your taste and needs.

Pricing and Offer

- The selected retailer will calculate the purchase price of the selected vehicle with full consideration to your needs and requirements.
- You will receive a price offer within 24 hours, either via e-mail or in person, whichever is more convenient to you.

Contract

- Your contracting partner will be Toyota Adria and our dealer will take care of all related details and tasks.

Down Payment (Bank Transfer) and Ordering of the Vehicle

- After your vehicle is configured, your dealer will place an order with Toyota Adria.
- The order will be finalized after a 20% down payment on the full purchase price that is paid to Toyota Adria via bank transfer.

Toyota Adria will need the following documents:

- Copies of the client’s identification documents (e.g diplomatic passport, MFA ID, etc)
- Protocol from the Ministry of Foreign Affairs (3 original copies)
- SNPDV in case of Embassy, LNPDV in case of private person (Embassy employee)
- Embassy Identification data
- Statement of the Embassy that vehicle will be used for private purpose – for Private persons (Embassy employee)
- Statement of Embassy allowing the freight forwarder to conduct a customs procedure
Statements and authorizations, provided by Toyota Adria.
- VPID customs identification number

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Vehicle Arrival, Customs Clearance, Technical Examination

The vehicle will be received and cleared at and by Milšped and its customs office, provided all required documents are available:

For purchases by a foreign diplomat:

1. For cars made in Europe:

- Protocol from the Ministry of Foreign Affairs (3 original copies)
- SNPDV in case of the Embassy, LNPDV in case of private person (employee of the Embassy)

2. For cars made outside of Europe (Turkey, Japan and South Africa):

- Copies of the client’s identification documents (e.g diplomatic passport, MFA ID, etc)
- Protocol from the Ministry of Foreign Affairs (3 original copies)
- SNPDV in case of Embassy, LNPDV in case of private person (Embassy employee)

Delivery of Vehicle to the Dealer, Installation of Accessories

The vehicle may only be delivered to the dealer (alongside all required documents) if Toyota Adria has received the full payment of the purchase price. When payment is completed and delivered all necessary importing documentation, dealer will transport vehicle to the place of delivery.

Our dealer will install all original Toyota accessories you may have ordered pre delivery of vehicle after paying the invoice for accessories.

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